Refund policy

New & unopened products

New & Unopened Products If you're not satisfied with a new and unopened item, you may return it within 60-nights from the date of delivery for a full refund to your original payment method. Please note that you are responsible for return shipping, and expedited shipping costs are non-refundable. Refunds may take up to 10 business days to process.
Used & opened products

Used or opened items are not eligible to be refunded.

Return Process

To begin a return, please contact us by emailing Please specify your order number and the reason for your return and a Customer Support Specialist will provide you with return instructions. 

All returned items must be received back by our fulfillment partner, Singular Sleep LLC,  before a refund may be issued. Refunds may take up to 10 business days to process. is not responsible for any lost or damaged items due to return shipping. We strongly suggest purchasing shipping insurance for all returns to protect against lost, stolen, or damaged goods while in transit to SleepApnea. We also suggest sending returns to SleepApnea with a signature required on delivery so that you have proof of receipt.